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Questions? We have answers
How do I know that my reservation is confirmed?
You will receive a confirmation email immediately, if you don’t receive anything please call our front office at 519-596-8282
What happens if I want to cancel my room reservation?
You can cancel your reservation online up to 3 days prior to arrival. The link can be found on your reservation confirmation email. If it’s within 3 days prior to arrival you must call in. 519-596-8282
Can I book a hotel room by telephone or email?
Yes our front office staff will be happy to book your reservation over the phone. We do not accept hotel reservations by email.
What are the check-in and check-out times of the hotel?